Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

Color:Black DIGITAL NOISE CANCELLATION Sony’s WH-1000XM2 premium noise-canceling headphones let you completely immerse yourself in your music anytime, anywhere. Bluetooth and NFC technology offer wireless freedom, while industry-leading noise canc...

Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

Reviews by Features

Life
(39 reviews)
Cancel
(72 reviews)
Control
(43 reviews)
Noise
(211 reviews)
Quality
(238 reviews)
Battery
(84 reviews)
Comfort
(50 reviews)
Product
(65 reviews)
Bose
(82 reviews)
Feature
(117 reviews)
Ear
(130 reviews)
Warranty
(22 reviews)
Auto
(14 reviews)
Plastic
(22 reviews)
Headband crack
(33 reviews)
Crack issue
(24 reviews)
Pressure
(11 reviews)
Office
(15 reviews)
Problem
(12 reviews)
People
(14 reviews)

This report has been curated after processsing 100 reviews from all over the web.

  • Reviews around life (4.69 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Great sounding headphones, fantastic noise canceling, awesome battery life
    • Great battery life which gets me through several fights
    • Comfy, sound great, unbelievable battery life and noise cancelling.
    • Sony has longer battery life (but both have great battery life)
    • These headphones are comfortable, versatile, and have a great battery life.
    • Read remaining 39 reviews for life
  • Reviews around cancel (4.30 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Great sounding, comfortable and amazing noise cancelling
    • I liked everything accept for the spotty noise cancelling
    • It's probably not better, but it still has a leg-up on the Bose due to the better passive noise cancelling
    • Great sounding headphones with excellent noise cancelling
    • Amazing sound quality and noise cancelling works perfectly
    • Read remaining 72 reviews for cancel
  • Reviews around control (4.27 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Their controls - both button and gesture - are intuitive, easy to use, and functionally arranged well
    • And the controls on the headphones themselves work great.
    • It was simple to pair with my iPhone, and the controls are easy to use
    • These otherwise fine headphones are completely ruined by these stupid touch controls.
    • The controls are pretty slick, just swiping on the side of the earcup instead of hunting for a button
    • Read remaining 43 reviews for control
  • Reviews around noise (3.88 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Noise cancelling: the true negative of these headphones
    • Great sounding headphones with excellent noise cancelling
    • I liked everything accept for the spotty noise cancelling
    • Amazing sound, amazing battery life, great noise canceling
    • Comfy, sound great, unbelievable battery life and noise cancelling.
    • Read remaining 211 reviews for noise
  • Reviews around quality (3.88 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • They're expensive, but worth the money if you want quality sound and noise canceling
    • They are very comfortable and have awesome sound quality
    • The noise cancelling is excellent and the sound quality is impressive.
    • The sound quality was good and the noise cancelling was OK.
    • The sound quality is very good for being ANC headphones, and the ANC itself is amazing
    • Read remaining 238 reviews for quality
  • Reviews around battery (3.86 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Great sounding headphones, fantastic noise canceling, awesome battery life
    • Great sound, amazing noise canceling, terrific battery.
    • Sony has longer battery life (but both have great battery life)
    • The build, audio, battery life, and noise cancelling quality
    • Comfy, sound great, unbelievable battery life and noise cancelling.
    • Read remaining 84 reviews for battery
  • Reviews around comfort (3.83 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Compared to my old Bose Quiet Comfort 15s, the Sony has better sound and better cancellation.
    • Excellent noise canceling, great comfort, long battery life, great sound qualityCon
    • Compared to the Bose Quiet Comfort 35 and Bowers and Wilkins PX, this was the pair that I fell in love with
    • I have used the Bose quiet comfort 35 series I for 2000+ hours
    • Bass and sound clarity is not as good as compared with Bose quiet comfort 35 series2
    • Read remaining 50 reviews for comfort
  • Reviews around product (3.76 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • The mic in the headphones are so terrible that I thought I got a defective piece and exchanged it for another one and found out that the new product also had the same problem
    • The seller obviously sold me a defective product and now will not issue me a refund, which is only fair
    • Sony has made a terribly weak product and tried to sell it as an improved model
    • Loved this product until we used it just for noise cancellation.
    • This a excellent product with the same noise cancelling quality that the BOSE QC 35 II, but with a better look and tech.
    • Read remaining 65 reviews for product
  • Reviews around bose (3.66 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • The Bose cancel more noise than the Sony, but again there's a caveat
    • The noise cancelling is pretty strong, except that the Bose is stronger than this one
    • Yes, these even outperform the Bose QC35's in both soundstage and noise cancellation
    • The noise cancelling itself, at least after adaptation, is as good as the Bose
    • The Bose were great at noise cancelling, but the audio was bad.
    • Read remaining 82 reviews for bose
  • Reviews around feature (3.41 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • I have Bose in-ear headphones and love the noise cancelling feature.
    • I love the feature to turn noise cancelling feature off and ambient sound on
    • Clear quality, comfortable, and drown out the noise well - love the feature where you can hold your right hand up to hear what's going on around you
    • For me, the sound quality, the features and noise canceling won the day for me.
    • This is a very expensive headphone and not having this feature is nonsense for me
    • Read remaining 117 reviews for feature
  • Reviews around ear (3.40 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Easy to use (right ear cup has a variety of touch controls)
    • I can wear my Sony's for about two to three hours before my ears tire from the pressure and uncomfortable ear pads
    • My ears fatigue from the pressure and if headphones aren't comfortable, you don't wear them
    • My ears fatigue from the pressure and if headphones aren't comfortable, you don't wear them
    • I do like the cover the right ear cup to temporary stop noise cancelling function
    • Read remaining 130 reviews for ear
  • Reviews around warranty (2.54 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • The noise reduction with Sony was nearly as good as with using hearing protection ear plugs
    • Genuinely a step up from the previous generation and different, but as good as, Bose of comparable price
    • What's even more astounding is that they expired my warranty without any confirmation or evidence
    • Small gripes like long term comfort-ability, they lack as long I am concerned since I have large ears which stick
    • Noise canceling works good but fit very loosely on head, you cannot move abruptly when wearing or they fall off, wish they fit tighter,also sound quality is not so great for a large headset like these, wish they were louder,don’t recommend.
    • Read remaining 22 reviews for warranty
  • Reviews around auto (2.48 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Noise canceling works good but fit very loosely on head, you cannot move abruptly when wearing or they fall off, wish they fit tighter,also sound quality is not so great for a large headset like these, wish they were louder,don’t recommend.
    • Please add App feature to disable this terrible auto off "feature" so I can sleep on a flight with the noise cancellation feature ON!
    • Anyway, I love these, I dont regret using it everyday, give it 5 stars all day, except that one stupid auto feature that failed me miserably.
    • The noise reduction with Sony was nearly as good as with using hearing protection ear plugs
    • In future generations, I would obviously like to see even better audio quality and noise canceling (as hard as that may be) as well as an environment where it feels like my ears aren't being dipped in molten lava after just an hour or two (exaggeration, but they do get really hot for real)
    • Read remaining 14 reviews for auto
  • Reviews around plastic (2.22 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • The bluetooth is almost useless... it skips every 3 or 4 seconds, which is exceedingly annoying, and the sound quality isn't as good as when you connect a cable even when it isn't skipping.
    • I read the reviews for the first version where many people stated the headphones were made of cheap plastic and broke easily
    • Bose’s headphones use too much cheap plastic; I love the leather-like material Sony chose for the outside of the headphone cup
    • The cushions and their material feel high quality and don’t have that cheap plastic feel that lower end headphones suffer from
    • They are the ones who chose to use cheap plastic on 400 dollar headphones, I'm the one paying for it
    • Read remaining 22 reviews for plastic
  • Reviews around headband crack (2.16 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • In future generations, I would obviously like to see even better audio quality and noise canceling (as hard as that may be) as well as an environment where it feels like my ears aren't being dipped in molten lava after just an hour or two (exaggeration, but they do get really hot for real)
    • Genuinely a step up from the previous generation and different, but as good as, Bose of comparable price
    • Small gripes like long term comfort-ability, they lack as long I am concerned since I have large ears which stick
    • Small gripes like long term comfort-ability, they lack as long I am concerned since I have large ears which stick
    • The bluetooth is almost useless... it skips every 3 or 4 seconds, which is exceedingly annoying, and the sound quality isn't as good as when you connect a cable even when it isn't skipping.
    • Read remaining 33 reviews for headband crack
  • Reviews around crack issue (2.09 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • Do these suffer from the same cracking issue as the mdr
    • My hesitance was with the cracking issue reported by other users
    • Its a shame about the headband cracking issue has not been fully fixed from the previous model.
    • Aside from the headband cracking issue (that I have yet to experience), the Sony's look and feel very professional and sleek
    • The bluetooth is almost useless... it skips every 3 or 4 seconds, which is exceedingly annoying, and the sound quality isn't as good as when you connect a cable even when it isn't skipping.
    • Read remaining 24 reviews for crack issue
  • Reviews around pressure (2.05 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • but if you do not seat them on your ears to where they slide in, the pressure they have on the ear after long periods of time will be uncomfortable.
    • The ear muffs on the Sony get warm and a bit clammy after extended use and can cause some uncomfortable pressure on the earlobes, whereas I found the Bose stayed away from my ears due to the angled design of the inside mesh
    • - pressure around the ear cups - Bluetooth pairing needs improvement (ie: switching between phones or phone to PC.
    • Noice cancellation is amazing without that weird pressure feeling from Bose
    • (Cupping the right ear, swiping, etc.)Cons-The NC applies too much pressure for my taste (but honestly I'm picky when it comes to this) and I get the "ear-popping" sensation more frequently than other
    • Read remaining 11 reviews for pressure
  • Reviews around office (1.92 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • In a noisy office environment these earphones also allow me to concentrate on my work
    • Even in a quiet office setting, it’s amazing how much background drone these can cut out, which really brings the music out
    • Conclusion: get custom IEMs for better sound quality or for use on an airplane, but get these for noisy open office environment where you want to put on and take off the headphones easily.
    • for reference, I've had some etymotic er4s (passive, in-ear noise cancellation), bose quiet comfort 20, and i compared for some time in the Bose store my current sony wh1000xm3 with the bose quiet comfort 25 and bose quiet comfort 35 i and ii.
    • They really sound good for Bluetooth headphones and I enjoy them when working from home or when I want to ignore people at a client's office, not just on airplanes
    • Read remaining 15 reviews for office
  • Reviews around problem (1.78 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • so I didn't have a problem getting my ears inside either of the cups like some people might (some people say the mx3s have bigger cups), though actually the mx2s have more room if your ear sticks out a little.
    • So, yeah, the problem sucks, but Sony is standing behind their warranty
    • the sound quality is the best also, pretty transparent sound, no problems, but its still really expensive for wireless headphones, I hope the market drops it down to around 150 soon, 350 is ridiculous.
    • But the real problem for me was the vice-like tightness of the headphones, coupled with the fixed ear-cups
    • People that tell you that B&W are not comfortable must be wearing them backwards
    • Read remaining 12 reviews for problem
  • Reviews around people (1.38 of 5)

    Sony Noise Cancelling Headphones WH1000XM2: Over Ear Wireless Bluetooth Headphones with Microphone - Hi Res Audio and Active Sound Cancellation - Foldable On Ear Headphones with Travel Case - Black

    • : For people complaining that they can't connect the headphone to two devices, you actually can (technically) for Android users
    • They look great (people always ask me what kind they are)
    • Definitely recommend if you have annoying people talking
    • Several people mentioned that the headband breaks at the swivel
    • but there was definitely an obvious issue there, judging by how many people from all social backgrounds had identical issues to mine
    • Read remaining 14 reviews for people