Ubiquiti Networks Unifi 802.11ac Dual-Radio PRO Access Point... - 2020 report by Whydis

Ubiquiti Networks Unifi 802.11ac Dual-Radio PRO Access Point (UAP-AC-PRO-US)

Capacity:1 Pack Deploy the UniFi AC Pro AP indoors or outdoors, in wireless networks requiring maximum performance. Sporting a weatherproof design, the UniFi AC Pro AP features simultaneous, dual-band, 3x3 MIMO technology and convenient 802.3af PoE...

Reviews by Features

Access
(103 reviews)
Price
(47 reviews)
Coverage
(164 reviews)
Range
(118 reviews)
Speed
(78 reviews)
Signal
(171 reviews)
Performance
(82 reviews)
Unit
(57 reviews)
Ap
(110 reviews)
Setup
(102 reviews)
Device
(85 reviews)
Thing
(93 reviews)
Wifi
(110 reviews)
Security issue
(9 reviews)
Network issue
(7 reviews)
Question
(7 reviews)
Wire
(21 reviews)
Wifi problem
(15 reviews)
Ip
(10 reviews)
Boy
(4 reviews)
Extender
(4 reviews)
Key
(11 reviews)
Spot
(30 reviews)
Zone
(10 reviews)
Computer
(5 reviews)
Reset
(4 reviews)

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access

Reviews around access (4.64 of 5)

  • I was worried something would not work as it was not as complicated as expected
  • and I am convinced this is the best access point I ever owned.
  • Well worth the extra price you pay vs. other cheaper wireless access points (including the usual Linksys, Trendnet or other wireless routers modems.)
  • Very nice access point that was simple to install and setup
  • My bottleneck was definitely my crappy wireless access points I used previously
  • Read remaining 103 reviews for access

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price

Reviews around price (4.61 of 5)

  • Great price and now great WIFI coverage throught our house for the camaras and other devices.
  • The signal strength is no better than my previous D-Link AC AP at a much cheaper price
  • Shipped promptly, great price, met the objective very well
  • The configuration is different from typical consumer product but this is an really amazing access point with reasonable price.
  • You will hear and get a lot of different reviews from some of the deep tech folks about how they arent this or arent that - however if you are looking for something that is more capable and savvy than the TP and Net stuff but are not willing to pay the ridiculous big enterprise prices jump in, the water is great!
  • Read remaining 47 reviews for price

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coverage

Reviews around coverage (4.52 of 5)

  • I am now getting great coverage all over the house with a single access point
  • Now that I have installed this, I have great coverage throughout.
  • These devices replaced the cable company supplied router that somewhat worked but had poor WiFi coverage
  • is the house on the 2nd floor and the coverage is great.
  • Coverage and speed absolutely destroy my run of the mill consumer wifi
  • Read remaining 164 reviews for coverage

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range

Reviews around range (4.46 of 5)

  • Range and reliability is great and setup was a piece of cake
  • so I ended up just disabling the 2g radio entirely to force 5g from that AP
  • I was worried something would not work as it was not as complicated as expected
  • This baby has great range and is easy to setup, with high end options
  • The range is better than my WRT54GL, but not dramatically so
  • Read remaining 118 reviews for range

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speed

Reviews around speed (4.21 of 5)

  • Finally achieving great coverage with impressive speeds
  • Update: I just saw too many issues with connectivity, range, speed that could not be overcome compared to my old Apple Airport Extremes.
  • It works, but I get slow speeds compared to everyone else for some reasons... been through lots of sessions with tech
  • You're rewarded with a rock solid Wifi access point that provides great speeds and a great feature set
  • Now its up and running with old wifi off and have great speeds
  • Read remaining 78 reviews for speed

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signal

Reviews around signal (4.11 of 5)

  • I have good signal throughout my house and this is what I was shooting for.
  • but if you're looking to put one AP for more than one room good luck with that the signal gets weak very quickly
  • The signal is not nearly as strong as I expected it to be.
  • I wanted to ensure that we bought a mesh AP so that we could have a smooth handoff when the signal got weak.
  • The range is so far and the signal is strong everywhere.
  • Read remaining 171 reviews for signal

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performance

Reviews around performance (4.07 of 5)

  • I get stronger signal, but even worse performance when that thing is in the system.
  • I had no expectation of such great performance from only one device.
  • horrible performance, I tried so hard to love this device but just had to send
  • Other access points I have tried all had substandard performance
  • The performance of this AP is amazing, especially for the price
  • Read remaining 82 reviews for performance

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unit

Reviews around unit (4.02 of 5)

  • The forums at least had clear answers - that these units are junk - and I was wasting time after wasting money
  • the unit work great.... strong signal most area of my house... and the features are a bundle... a lot to play with.
  • Here's the reason for the headline - these are very reliable units and work well, but too many people expect a new WAP to work miracles, magically filling a 4,000 square foot house with signal or massively improving transfer speeds, but what I found is the signal strength and Wi-Fi speeds were largely the same as the gear they replaced
  • A better judge of the units - and I wish I had looked before - was the Ubiquiti forums, where this unit gets panned for this reason: you lose the access and ability to manage the devices
  • Here's the reason for the headline - these are very reliable units and work well, but too many people expect a new WAP to work miracles, magically filling a 4,000 square foot house with signal or massively improving transfer speeds, but what I found is the signal strength and Wi-Fi speeds were largely the same as the gear they replaced
  • Read remaining 57 reviews for unit

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ap

Reviews around ap (4.01 of 5)

  • I had to remove a cheap AP because the controller kept identifying it as a rogue device.
  • If I provision with one computer and open ubiquiti software on a different computer it will try to provision the ap and fail
  • this AP is great for you, it really is enterprise level build quality and software designed for the house
  • Works great as an AP, great coverage and reliability/uptime is superb
  • This AP is the bomb, I get better upload and download speeds from 2 floors away from it than I got right next to my cable company supplied router/ap/modem combo.
  • Read remaining 110 reviews for ap

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setup

Reviews around setup (3.67 of 5)

  • Love these things easy setup turned off the wifi on my router
  • Setup was very easy and install was easy and well described
  • Mine is setup as a standalone AP and setup was fairly easy
  • Setup is a little more complex than your standard wireless router but well worth it.
  • Just be aware that this is an enterprise grade AP and setup would be difficult for the IT novice.
  • Read remaining 102 reviews for setup

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device

Reviews around device (3.56 of 5)

  • Was really expecting more form this fairly expensive device
  • Adding in the time to work through the bugs made this a very expensive device.
  • I HIGHLY recommend this AP as well as it is also an excellent device for home, SOHO, or SMB
  • It would have been better if the device just had its own webserver like most devices do, but its a simple
  • If your home is wired this is the best wireless device to make a great wireless bubble at your home.
  • Read remaining 85 reviews for device

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thing

Reviews around thing (3.52 of 5)

  • but I had to reboot the darn thing twice a week until it died after 2 years
  • It's been roughly a month since the install and we love this thing
  • Of course the thing starts popping warnings that its not compatible with
  • The only good thing about this access point is modern design
  • Love these things easy setup turned off the wifi on my router
  • Read remaining 93 reviews for thing

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wifi

Reviews around wifi (3.26 of 5)

  • I have fast, reliable wifi in every corner of my house now.
  • we disabled the WiFi on the router we had been using and it will soon be replaced by a commercial grade router soon
  • We installed a few of these in our house and now our wifi is amazing - like magic.
  • I disabled the WiFi on my Netgear router and reused the SSID from
  • I was having so many issues with slow WiFi and interference
  • Read remaining 110 reviews for wifi

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security issue

Reviews around security issue (2.33 of 5)

  • Hint, use auto reboot every 24 hours to keep the kling-ons off the thing until they fix the security issues that are in the news...
  • I know about these security issues first hand
  • They just need to stop being in the news for security issues and then they can get their last star
  • The AP's themselves have security issues, such as SSH being always on and requiring CLI to turn off
  • Given the security issues persistent in the Java client I'm wary of using
  • Read remaining 9 reviews for security issue

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network issue

Reviews around network issue (2.28 of 5)

  • I'm so happy to finally have a commercial-grade Wi-Fi system that's as solid and reliable as I want it to be.
  • I purchased this AP with the EdgeRouter X and all of my network issues have been completely resolved
  • Ubiquiti presents the Unifi line for retail customers, generally defined as those who either do not possess the knowledge or prefer not to spend the time dealing with network issues
  • Might just be other network issues, but my search results found my issue over and over again.
  • One of them tried and did essentially the same thing as I, and no luck
  • Read remaining 7 reviews for network issue

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question

Reviews around question (2.28 of 5)

  • They just started ignoring my question because the first line support person couldn't understand it
  • The inevitable question will come up...do I have to mount it on the ceiling/wall
  • I'm so happy to finally have a commercial-grade Wi-Fi system that's as solid and reliable as I want it to be.
  • A bare q-tip or stiff cable tie seems to do the trick for a lot of people apparently
  • I have a couple laptops that only support B/G/N that still had issues, but replaced the wifi in them with USB 802.11ac cards and they also work fantastically now
  • Read remaining 7 reviews for question

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wire

Reviews around wire (2.11 of 5)

  • You don't need to get the cloud controller or the gateway suggested in the user manual, you just need a router (you probably have one) and you will need to hard wire (with ethernet cable, cat 5, 5e, or 6) from the router to where ever you mount this magical AP.
  • One of them tried and did essentially the same thing as I, and no luck
  • One nice featrue is these units have 2 ethernet ports to allow them to be daisy chained (wired from one to the next) to simplify wiring, and also they communicate and pass off users as you move
  • Wireless is just as fast as wired connections for the most part.
  • A computer hard wired to the same switch saturates my 100 mbs internet.
  • Read remaining 21 reviews for wire

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wifi problem

Reviews around wifi problem (1.92 of 5)

  • I'm so happy to finally have a commercial-grade Wi-Fi system that's as solid and reliable as I want it to be.
  • I'm so happy to finally have a commercial-grade Wi-Fi system that's as solid and reliable as I want it to be.
  • As soon as I did that, all of my spurious wifi problems went away
  • I've been recommending these to clients that have wifi problems.
  • Note that to provision this you will need either A) a smart phone or B
  • Read remaining 15 reviews for wifi problem

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ip

Reviews around ip (1.85 of 5)

  • One of them tried and did essentially the same thing as I, and no luck
  • so I just gave the AP a static IP and blocked outgoing traffic to the WAN on my router
  • This 2nd person in short said that I need to change the computer settings to the AP from dynamic IP to a static IP
  • You need to know how to assign and configure static IP settings, that's about it.
  • I recommend setting each device with a static IP in order to make them easier to find later
  • Read remaining 10 reviews for ip

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boy

Reviews around boy (1.69 of 5)

  • Bought for my office on recommendation from people I trust and it took me all of thirty minutes to replace out 10 year old system with this bad boy
  • Note that to provision this you will need either A) a smart phone or B
  • I was up and running with these bad boys
  • These bad boys are the jam

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extender

Reviews around extender (1.69 of 5)

  • I rejected the extenders as a solution because they typically have a different SSID from the wifi network they are extending.
  • You can get a cheap WIFI extender and your speed throughput will go downn by nmore than half
  • Then, you can spend a lot of money on an expensive extender that may marginally solve your problem
  • I have a couple laptops that only support B/G/N that still had issues, but replaced the wifi in them with USB 802.11ac cards and they also work fantastically now

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key

Reviews around key (1.49 of 5)

  • Bought this, as well as the Cloud Key to configure it
  • Using the cloud key made setup of additional access points virtually automatic.
  • The AP-AC and Cloud Key also come with a separate power brick if you can’t, or choose not to, utilize the PoE capabilities of these devices
  • But if you don’t have a server running all the time I do highly recommend the cloud key
  • I have added this using cloud key and moved AP to attic
  • Read remaining 11 reviews for key

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spot

Reviews around spot (1.44 of 5)

  • I now have no more dead spots, which we had a few around the house before
  • To my amazement only one AP installed in my basement actually covered much of my house except for a few well known trouble spots.
  • For a 2 story apartment it completely eliminated any dead or even weak spots in the wifi
  • I returned it,not ideal for a Home... its a professional version of Hot Spot,and still coverage and performance was the same as the one ATT gives me for free
  • Bought these after trying to configure a second AP in my home for dead spots
  • Read remaining 30 reviews for spot

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zone

Reviews around zone (1.26 of 5)

  • I was hoping to used 2-3 of these to expand wifi coverage in dead zone in a large house (4500 sq ft).Will be looking at other vendor/products
  • Before installing the Ubiquiti Unifi, I had a large Wifi dead zone in half of my house.
  • I have a couple laptops that only support B/G/N that still had issues, but replaced the wifi in them with USB 802.11ac cards and they also work fantastically now
  • I went from having dead zones in my house to being able to be down the street and still connected to my WiFi
  • and I get 105 Mbps on the top story in my previous "dead zone ".
  • Read remaining 10 reviews for zone

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computer

Reviews around computer (1.00 of 5)

  • At work we have a few older routers / AP's that we still keep the radios on, (same AP name) and although it doesn't work as a real mesh network, the computers can connect to one AP and then auto-swap to the other AP when signal from the first AP gets too weak (we are bringing them into arenas for temporary installations/events, so we need to convert a huge area)
  • What that really means is you ran the server program on the wrong computer and now you've wiped out your prior network configuration.
  • Once you have the Cloud Key (or a computer to run the Ubiquiti management interface) you will need with the Edgerouter or the Unified Security Gateway.
  • Does require a cloud stick or a computer to run the controller software, but the controller software can be run as a service.
  • A computer hard wired to the same switch saturates my 100 mbs internet.

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reset

Reviews around reset (1.00 of 5)

  • I tried a hard reset and attempted the process again.
  • I would have to power cycler, hard reset, or strategically unplug/replug in the right order to get it all working again
  • I had previously owned two different EnGenius products that had very high wireless output, but they both suffered from the same problem of needing constant hard resets.
  • A hard reset should take you back to step one, but it did not.

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