NETGEAR Nighthawk 4-Stream AX4 Wifi 6 Router (RAX40) – AX300... - 2024 report by Whydis

NETGEAR Nighthawk 4-Stream AX4 Wifi 6 Router (RAX40) – AX3000 Wireless Speed (Up to 3 Gbps) | 1,500 sq. ft. Coverage

Reviews by Features

Home

(13 reviews)
Setup

(57 reviews)
Customer support

(33 reviews)
Tech support

(58 reviews)
Set

(17 reviews)
Coverage

(44 reviews)
Range

(53 reviews)
Signal

(87 reviews)
Speed

(102 reviews)
App

(48 reviews)
Product

(83 reviews)
Wifi

(53 reviews)
Device

(74 reviews)
Issue

(19 reviews)
Company

(10 reviews)
Time

(21 reviews)
Firmware

(24 reviews)
Reset

(9 reviews)
Wire

(7 reviews)
Port

(5 reviews)
Spot

(8 reviews)
Zone

(6 reviews)
Ip

(4 reviews)

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Reviews around home (5.00 of 5)

  • Super great speeds connected all my 30 smart home devices!!
  • My family uses a lot of devices all at the same time plus several smart home devices that are only going to increase
  • It helps keep our smart home connected by giving us more control over how our internet access is allocated
  • I like this new router, very fast especially when having so many smart home devices.
  • I have a smart home with over 60 devices and absolutely need the wifi to be working
  • Read remaining 13 reviews for home

You are reading snippets from reviews of NETGEAR Nighthawk 4-Stream AX4 Wifi 6 Router (RAX40) – AX3000 Wireless Speed (Up to 3 Gbps) | 1,500 sq. ft. Coverage


Reviews around setup (4.74 of 5)

  • Easy setup, easy to use, App works great and gets the job done.
  • Setup was wicked easy and love, love the app
  • I loved how easy the setup was and how it solved all my wifi issues in my house
  • Easy setup, easy to use, App works great and gets the job done.
  • Setup was easy & the protection set’s our minds at rest
  • Read remaining 57 reviews for setup

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Reviews around customer support (4.39 of 5)

  • Netgear customer support has always been atrocious because of the 90 day phone support but their software developers are even more worse than that
  • When you buy a device, part of that cost is customer support
  • Great example of how unhelpful their customer support is
  • :I was on the call with NETGEAR, I found out about their customer support policy
  • Great example of how unhelpful their customer support is
  • Read remaining 33 reviews for customer support

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Reviews around tech support (4.39 of 5)

  • Tech support is the worst they want you to pay for support before they will honor your 1 year device warranty talk about SCAMING the consumer.....DONT BUY NETGEAR!
  • I've now wasted hours with amazon and netgear tech support
  • Tried the forums and factory reset before calling Netgear tech support.
  • Tried to work with Netgear tech support but was too difficult to call and talk with them.
  • As soon as the free tech support expired, the thing up and DIED
  • Read remaining 58 reviews for tech support

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Reviews around set (4.35 of 5)

  • The set up was easy and the entire house has bandwidth everywhere
  • The set up was straightforward, and I invested a lot of time connecting all my devices including thermostats, door bells, alexa's, tvs, a printer, i-robots, my sonos system, extenders, etc.
  • Tried to force me to go thru an unnecessary set of protocols, when it was a fairly simple issue
  • And, the app cannot connect to the router, the interface is not as good as the google’s
  • Change any single irrelevant setting and you have to wait for a minute until the router applies all the setting
  • Read remaining 17 reviews for set

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Reviews around coverage (4.33 of 5)

  • Replace my Modem / Router with the Nighthawk, and its much better coverage.
  • Extremely easy setup and flawless connection with great coverage across my house.
  • I had to turn smart connect back on, no longer able to print due to the router constantly putting my printer on the unsupported 5g channel
  • Previously had trouble getting coverage in my multi floor home, we always had trouble with the WiFi dropping out and no signal areas
  • I have better coverage through out my house and my streaming service are working great.
  • Read remaining 44 reviews for coverage

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Reviews around range (4.23 of 5)

  • We're not talking about inadequate range or download speeds; we're talking about repeating total loss of internet
  • The router has a great range and the performance is by far great!
  • The range on this router is incredible and the speed it provides even at great distances is over and above the expectations!
  • Range is great and multiple devices work with no issues
  • I had to turn smart connect back on, no longer able to print due to the router constantly putting my printer on the unsupported 5g channel
  • Read remaining 53 reviews for range

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Reviews around signal (3.92 of 5)

  • It had a strong Wi-Fi signal, but no internet connection
  • The signal is consistently strong and we have had no problem.
  • It is very good when using more than 30 devices and the signal is very strong.
  • For now, I'm going to hold out hope that there's some kind of firmware update coming soon to fix the terrible inconsistencies and brief, but unacceptable signal dropouts
  • But the reality is the router is SLOW and drops signal like crazy
  • Read remaining 87 reviews for signal

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Reviews around speed (3.89 of 5)

  • The router is able to handle multiple devices while still delivering fast internet speeds
  • I use multiple devices in my house the max speed I get it around 560-600 average which is pretty good speeds
  • Over the last 6 months, the router has given numerous issues.. slow wifi speeds, unreliable connection and recently the wifi stops working every day
  • As soon as I installed the generic router again, I achieved great speeds again.
  • Good wifi router, and boost the wifi speed in my house a lot
  • Read remaining 102 reviews for speed

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Reviews around app (3.70 of 5)

  • Easy to install and the app is great for managing your WiFi!
  • the app for setting this up is incredibly user friendly
  • The mobile app makes it easy to adjust and monitor the router.
  • The mobile app to set it up could use some work, its not intuitive and some advanced settings are hidden in places you wouldn't expect them to be.
  • (minus I hate the app stuff I miss the old school hook into it and setup) but times change and you adapt
  • Read remaining 48 reviews for app

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Reviews around product (3.35 of 5)

  • " Let her know this was the worst product I ever bought, wished I never did, and don't want to purchase any more Netgear products because of it.
  • I've had this product for about 2 weeks and so far so good
  • I can not recommend this product and I regret the purchase.
  • If your considering a wi-fi 6 router and don't have wifi 6 devices this product is great.
  • I can not only NOT recommend this product, but I insist it's an outright SCAM
  • Read remaining 83 reviews for product

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Reviews around wifi (3.24 of 5)

  • So very happy with my Netgear NightHawk AX 6000 WiFi router.
  • My WiFi is not only faster, but my coverage has drastically improved throughout my home
  • My WiFi is not only faster, but my coverage has drastically improved throughout my home
  • Good wifi router, and boost the wifi speed in my house a lot
  • I have finally put an end to our intermittent WiFi in the house
  • Read remaining 53 reviews for wifi

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Reviews around device (2.92 of 5)

  • Handles a lot of smart devices and all of my other connected devices very well
  • Previously I had to reboot my smart devices multiple times a week along with my router for things to work properly
  • If your older device is slow it that is the fast it will go.
  • Super great speeds connected all my 30 smart home devices!!
  • That said, This device was an absolute nightmare to set up
  • Read remaining 74 reviews for device

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Reviews around issue (2.07 of 5)

  • And, the app cannot connect to the router, the interface is not as good as the google’s
  • Also working tirelessly with my modems company it was again concluded that the issue is originating and isolated to my router
  • And, the app cannot connect to the router, the interface is not as good as the google’s
  • I had really bad issues with this router when it came to data prioritization
  • I had to factory reset the router several times and update firmware to try to rectify connectivity issues, but problems continued to persist
  • Read remaining 19 reviews for issue

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Reviews around company (1.85 of 5)

  • During COVID, my company has extended the work from home structure so I have become overly reliant on WiFi working and working well
  • Our internet is still working b/c we are able to still use our Comcast that comes in without any problem
  • NETGEAR is a terrible company with the WORST customer service
  • Horrible company policy, and the way of dealing with customers.(I do have to say that the customer support is great, if you pay for it.)
  • Company refuses to help unless you pay for "phone consultation" NOTE:
  • Read remaining 10 reviews for company

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Reviews around time (1.78 of 5)

  • Were supposed to be twice as fast download time as my other unit
  • wifi speed, then connect to back of router and test speed, wasting my time.
  • I was losing my connection all the time even with extenders.
  • But I lose my internet 2 or 3 times a day (and today, when I'm writing this, it failed 4 times), requiring a reboot each time, and making the unit totally unreliable.
  • I read online that many others experience the same problem - some having to restart multiple times a day as well.
  • Read remaining 21 reviews for time

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Reviews around firmware (1.74 of 5)

  • I made the adjustments that were recommended as well as updated the firmware, but nothing helped
  • After researching, I found there are inherent security holes in the Netgear firmware, especially because the firmware is not secure
  • I had to downgraded the firmware to the previous one which was released last year
  • Call netgear again and they blame me for letting the router update to unsupported firmware
  • I am moving on to TP-Link which is even more affordable for the same features with actual working products and firmware updates
  • Read remaining 24 reviews for firmware

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Reviews around reset (1.61 of 5)

  • I have to do a hard reset then use my phone to set it up as new all over again
  • And, the app cannot connect to the router, the interface is not as good as the google’s
  • I have done hard resets, soft resets, password changes, firmware updates, different configurations, and no dice
  • The reset in the manual does not work to get the router back up.
  • I have done hard resets, soft resets, password changes, firmware updates, different configurations, and no dice
  • Read remaining 9 reviews for reset

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Reviews around wire (1.54 of 5)

  • IPs don’t refresh and connection type on some devices show as wired when
  • really works well, 5g speeds are the same as wired
  • I have a hard wired connection from the modem to this router and then to my PC
  • My hard wired PC internet speeds are now the best it can be, but not 3Gbps.
  • So, in order to fix the issue, I first call verizon fios who sends a technician to my house, costing me money, and they deem everything fine in their diagnosis of the modem and router using the hard wire
  • Read remaining 7 reviews for wire

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Reviews around port (1.54 of 5)

  • I bought this product to replace the dlink dir-855L that I had that was having trouble initiating my port forwarding settings
  • Moreover the path to my internal file server (a QNAP TVS-882BR) sped up as the new router supports port aggregation.
  • The Ethernet port on the router though is completely touchy and does not always work
  • This product seems to have no problem using its port forwarding, but it still seems to be creating some kind of lag within the network somewhere
  • And Finally the router shows devices connected through incorrect ports and IP addresses, and requires constant rebooting.

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Reviews around spot (1.33 of 5)

  • With the Covid-19 and having kids studying from home and me an my wife working from home, we needed are more strong and reliable wifi connection covering the whole house, with no weak spots
  • Have a 2600 sq ft home and no dead spots and easy to setup within minutes
  • And, the app cannot connect to the router, the interface is not as good as the google’s
  • my old netgear had blind spots in my house this one i get
  • We replaced an old netgear router, which had dead spots and had slowed down in general (it was 7 years old)
  • Read remaining 8 reviews for spot

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Reviews around zone (1.00 of 5)

  • I installed this to expand wifi coverage to a dead zone in our house
  • No dead zones or constant losses of connectivity as compared to the LinkSys router it replaced.
  • Read remaining 6 reviews for zone

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Reviews around ip (1.00 of 5)

  • always shows "couldn't find the IP Address"... terrible!
  • and I know I have tried everything except getting a static IP to fix the issue.
  • The attached device look up is completely wrong displaying wrong ip per device, it has issues updating the address list
  • My internet goes down, router needs rebooting2) upon rebooting wifi router, all my "static" ip reservations fail, ALL the devices register new ip's3) the router software updates continue to push new "features" that are subscription based "network protection" malware seeming products on me4) the smartphone app has trouble connecting to my router even when on the local network5) factory resetting did nothing to help any of these troubles6) somehow, some way, the device considers my iphone as a "wired" device in the device list7

You are reading snippets from reviews of NETGEAR Nighthawk 4-Stream AX4 Wifi 6 Router (RAX40) – AX3000 Wireless Speed (Up to 3 Gbps) | 1,500 sq. ft. Coverage